Difference between revisions of "Steps to fix message view issue on webclient"

(Problem)
(Solution)
 
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This type of issue occurs where conversation feature is disabled for the user.   
 
This type of issue occurs where conversation feature is disabled for the user.   
  
We need to set "'''zimbraFeatureConversationsEnabled'''" attribute value to "'''TRUE'''" to fix this issue.   
+
Set the "'''zimbraFeatureConversationsEnabled'''" attribute value to "'''TRUE'''" to fix this issue.   
  
 
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Latest revision as of 01:58, 26 May 2022

Steps to fix message view issue on webclient


   KB 23401        Last updated on 2022-05-26  




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Problem

Webclient is not showing any message preview whereas Inbox shows total number of unread mails.

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Solution

This type of issue occurs where conversation feature is disabled for the user.

Set the "zimbraFeatureConversationsEnabled" attribute value to "TRUE" to fix this issue.

su - zimbra 
zmprov ma USERNAME@DOMAIN.COM zimbraFeatureConversationsEnabled TRUE  
zmprov fc -a all 
Submitted by: Heera Singh Koranga
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