Difference between revisions of "Steps to fix message view issue on webclient"

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====Problem====
 
====Problem====
Webclient is not showing any message preview, where Inbox showing total number of unread mails.  
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Webclient is not showing any message preview whereas Inbox shows total number of unread mails.  
  
 
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====Solution====
 
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Revision as of 01:55, 26 May 2022

Steps to fix message view issue on webclient


   KB 23401        Last updated on 2022-05-26  




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Problem

Webclient is not showing any message preview whereas Inbox shows total number of unread mails.

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Solution

This type of issue occurs where conversation feature is disabled for the user.

We need to set "zimbraFeatureConversationsEnabled" attribute value to "TRUE" to fix this issue.

su - zimbra 
zmprov ma USERNAME@DOMAIN.COM zimbraFeatureConversationsEnabled TRUE  
zmprov fc -a all 
Submitted by: Heera Singh Koranga
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