Steps to fix message view issue on webclient: Difference between revisions
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=Steps to fix message view issue on webclient= | =Steps to fix message view issue on webclient= | ||
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{{KB|{{WIP}}|{{ZCS 8.8}}|{{ZCS 9.0}}}} | |||
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==Problem | ====Problem==== | ||
Webclient not showing any message preview where Inbox showing total number of unread mails. | Webclient is not showing any message preview, where Inbox showing total number of unread mails. | ||
[[File:Screenshot.png|Type|Border|Location|left|Screenshot.png|link=Link|alt=Alt|lang=Langtag|Caption]] | [[File:Screenshot.png|Type|Border|Location|left|Screenshot.png|link=Link|alt=Alt|lang=Langtag|Caption]] | ||
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==Solution | ====Solution==== | ||
This type of issue occurs where conversation feature is disabled for the user. | This type of issue occurs where conversation feature is disabled for the user. | ||
We need to set "'''zimbraFeatureConversationsEnabled | We need to set "'''zimbraFeatureConversationsEnabled'''" attribute value to "'''TRUE'''" to fix this issue. | ||
<pre> | |||
su - zimbra | |||
zmprov ma USERNAME@DOMAIN.COM zimbraFeatureConversationsEnabled TRUE | |||
zmprov fc -a all | |||
</pre> | |||
{{SubmittedBy|Heera Singh Koranga}} | |||
Revision as of 22:07, 16 November 2021
Steps to fix message view issue on webclient
Problem
Webclient is not showing any message preview, where Inbox showing total number of unread mails.
Solution
This type of issue occurs where conversation feature is disabled for the user.
We need to set "zimbraFeatureConversationsEnabled" attribute value to "TRUE" to fix this issue.
su - zimbra zmprov ma USERNAME@DOMAIN.COM zimbraFeatureConversationsEnabled TRUE zmprov fc -a all
| Submitted by: Heera Singh Koranga |
