Difference between revisions of "Steps to fix folder list problem in webclient"

(Created page with "===<h1>Steps to fix folder list problem in webclient</h1>=== <hr> <br> <h2>Problem:</h2> On ZCS v8.5.x and higher versions folder list is not visible in left panel of webcli...")
 
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''zimbraReverseProxyLookupTarget=TRUE''
 
''zimbraReverseProxyLookupTarget=TRUE''
  
1).  To fix this problem add all mailbox servers to the ''zimbraReverseProxyAvailableLookupTargets'' and set ''zimbraMailReferMode'' to "reverse-proxied".   
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'''1).''' To fix this problem add all mailbox servers to the ''zimbraReverseProxyAvailableLookupTargets'' and set ''zimbraMailReferMode'' to "reverse-proxied".   
  
 
  zmprov mcf +zimbraReverseProxyAvailableLookupTargets <mailbox server>   
 
  zmprov mcf +zimbraReverseProxyAvailableLookupTargets <mailbox server>   
 
  zmprov mcf zimbraMailReferMode reverse-proxied  
 
  zmprov mcf zimbraMailReferMode reverse-proxied  
  
2).  Now restart mailbox service and proxy service to take changes.   
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'''2).''' Now restart mailbox service and proxy service to take changes.   
  
 
  zmmailboxdctl restart   
 
  zmmailboxdctl restart   
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Heera Singh Koranga
 
  
"Heera Singh" <hsingh@zimbra.com>
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Submitted by:  Heera Singh Koranga

Revision as of 08:19, 21 August 2017

Steps to fix folder list problem in webclient



Problem:

On ZCS v8.5.x and higher versions folder list is not visible in left panel of webclient.


Solution:

Check if all mailbox servers are listed or not in the zimbraReverseProxyAvailableLookupTargets.

Also, check zimbraMailReferMode must be set to "reverse-proxied" for all mailboxes.

Since ZCS v8.0.x attribtue zimbraReverseProxyAvailableLookupTargets overrides the old attribute zimbraReverseProxyLookupTarget

If zimbraReverseProxyAvailableLookupTargets is empty then proxy will use those mailbox servers for lookup which are having zimbraReverseProxyLookupTarget=TRUE

1). To fix this problem add all mailbox servers to the zimbraReverseProxyAvailableLookupTargets and set zimbraMailReferMode to "reverse-proxied".

zmprov mcf +zimbraReverseProxyAvailableLookupTargets <mailbox server>  
zmprov mcf zimbraMailReferMode reverse-proxied 

2). Now restart mailbox service and proxy service to take changes.

zmmailboxdctl restart  
zmproxyctl restart



Submitted by: Heera Singh Koranga

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