Steps to fix folder list problem in webclient: Difference between revisions
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Revision as of 10:52, 14 August 2017
Steps to fix folder list problem in webclient
Problem:
On ZCS v8.5.x and higher versions folder list is not visible in left panel of webclient.
Solution:
Check if all mailbox servers are listed or not in the zimbraReverseProxyAvailableLookupTargets.
Also, check zimbraMailReferMode must be set to "reverse-proxied" for all mailboxes.
Since ZCS v8.0.x attribtue zimbraReverseProxyAvailableLookupTargets overrides the old attribute zimbraReverseProxyLookupTarget
If zimbraReverseProxyAvailableLookupTargets is empty then proxy will use those mailbox servers for lookup which are having zimbraReverseProxyLookupTarget=TRUE
1). To fix this problem add all mailbox servers to the zimbraReverseProxyAvailableLookupTargets and set zimbraMailReferMode to "reverse-proxied".
zmprov mcf +zimbraReverseProxyAvailableLookupTargets <mailbox server> zmprov mcf zimbraMailReferMode reverse-proxied
2). Now restart mailbox service and proxy service to take changes.
zmmailboxdctl restart zmproxyctl restart
Heera Singh Koranga
"Heera Singh" <hsingh@zimbra.com>
