Steps to find broken or dead share mount on a user's mailbox and remove using zmmailbox command

Revision as of 12:37, 13 August 2018 by Ssatam (talk | contribs)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Steps to find broken or dead share mount on a user's mailbox and remove using zmmailbox command


   KB 23361        Last updated on 2018-08-13  




0.00
(0 votes)


Problem

1st Scenario: Search and remove broken/dead share mounts where thousands of shares mounted on the user's mailbox.

OR

2nd Scenario: Users' webclient (advanced and HTML) not loading if multiple broken shares are present in the user's mailbox.

Solution

With the help of "zmsoap" command, we can find out dead shares in a user's mailbox.

Following command will give folder list where we can grep "link broken" to check if there is any broken share exist or not.

Command syntax :

zmsoap -z -m USERNAME@DOMAIN.COM GetFolderRequest @tr=1


Here we will make some changes on above zmsoap command to get absolute path and folder id of broken share.


Command to get "absolute path" of all broken shares :

zmsoap -z -m USERNAME@DOMAIN.COM GetFolderRequest @tr=1 | grep -i broken | awk -F " absFolderPath=" '{print $2}' | awk -F '"' '{print "\""$2"\""}'

Command to get "folder id" of all broken shares :

zmsoap -z -m USERNAME@DOMAIN.COM GetFolderRequest @tr=1 | grep -i broken | awk -F " id=" '{print $2}' | awk -F '"' '{print "\""$2"\""}'

Now remove broken/dead share with the help of zmmailbox command :

zmmailbox -z -m USERNAME@DOMAIN.COM df "absolute path"

OR

zmmailbox -z -m USERNAME@DOMAIN.COM df "folder id"

Note: Replace USERNAME@DOMAIN.COM with the actual username according to your environment.


Verified Against: ZCS 8.8, 8.7, 8.6, 8.5 Date Created: 2018-08-13
Article ID: https://wiki.zimbra.com/index.php?title=Steps_to_find_broken_or_dead_share_mount_on_a_user%27s_mailbox_and_remove_using_zmmailbox_command Date Modified: 2018-08-13



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Jump to: navigation, search