Steps to find broken or dead share mount on a user's mailbox and remove using zmmailbox command: Difference between revisions
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=Steps to find broken or dead share mount on a user's mailbox and remove using zmmailbox command= | |||
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{{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}} | |||
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====Problem==== | |||
1st Scenario: Search and remove broken/dead share mounts where thousands of shares mounted on the user's mailbox. | |||
With the help of "zmsoap" command we can | OR | ||
2nd Scenario: Users' webclient (advanced and HTML) not loading if multiple broken shares are present in the user's mailbox. | |||
====Solution==== | |||
With the help of "zmsoap" command, we can find out dead shares in a user's mailbox. | |||
Following command will give folder list where we can grep "link broken" to check if there is any broken share exist or not. | Following command will give folder list where we can grep "link broken" to check if there is any broken share exist or not. | ||
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zmmailbox -z -m USERNAME@DOMAIN.COM df "folder id" | zmmailbox -z -m USERNAME@DOMAIN.COM df "folder id" | ||
'''Note :''' Replace '''USERNAME@DOMAIN.COM''' with the actual | '''Note:''' Replace '''USERNAME@DOMAIN.COM''' with the actual username according to your environment. | ||
{{Article Footer|ZCS 8.8, 8.7, 8.6, 8.5|2018-08-13}} |
Latest revision as of 12:37, 13 August 2018
Problem
1st Scenario: Search and remove broken/dead share mounts where thousands of shares mounted on the user's mailbox.
OR
2nd Scenario: Users' webclient (advanced and HTML) not loading if multiple broken shares are present in the user's mailbox.
Solution
With the help of "zmsoap" command, we can find out dead shares in a user's mailbox.
Following command will give folder list where we can grep "link broken" to check if there is any broken share exist or not.
Command syntax :
zmsoap -z -m USERNAME@DOMAIN.COM GetFolderRequest @tr=1
Here we will make some changes on above zmsoap command to get absolute path and folder id of broken share.
Command to get "absolute path" of all broken shares :
zmsoap -z -m USERNAME@DOMAIN.COM GetFolderRequest @tr=1 | grep -i broken | awk -F " absFolderPath=" '{print $2}' | awk -F '"' '{print "\""$2"\""}'
Command to get "folder id" of all broken shares :
zmsoap -z -m USERNAME@DOMAIN.COM GetFolderRequest @tr=1 | grep -i broken | awk -F " id=" '{print $2}' | awk -F '"' '{print "\""$2"\""}'
Now remove broken/dead share with the help of zmmailbox command :
zmmailbox -z -m USERNAME@DOMAIN.COM df "absolute path"
OR
zmmailbox -z -m USERNAME@DOMAIN.COM df "folder id"
Note: Replace USERNAME@DOMAIN.COM with the actual username according to your environment.