Steps to Increase Maximum Contact Limit for a User
Increase Maximum Contact Limit for a User
Problem
Zimbra Desktop shows contact limit exceeded error.
Following exception occurs while max contact limit exceeded.
com.zimbra.cs.mailbox.MailServiceException: exceeded limit of 10000 contacts ExceptionId:sync-mbox-USERNAME@DOMAIN.COM:1467815759742:769v284f3dd4013e Code:mail.TOO_MANY_CONTACTS Arglimit, NUM, "10000") at com.zimbra.cs.mailbox.MailServiceException.TOO_MANY_CONTACTS(MailServiceException.java:303) at com.zimbra.cs.mailbox.Mailbox.updateContactCount(Mailbox.java:1083) at com.zimbra.cs.mailbox.Contact.create(Contact.java:620) at com.zimbra.cs.mailbox.Mailbox.createContact(Mailbox.java:6323) at com.zimbra.cs.mailbox.InitialSync.syncContact(InitialSync.java:973) at com.zimbra.cs.mailbox.InitialSync.syncContacts(InitialSync.java:999) at com.zimbra.cs.mailbox.DeltaSync.syncItems(DeltaSync.java:267) at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:187) at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:124) at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:89) at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:192) at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124) at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:105) at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)
Solution
By default all user accounts allowed to store 10000 contacts.
This setting controlled by the attribute 'zimbraContactMaxNumEntries', and with the following steps we can check and update currently configured value.
1). Command to check :-
zmprov ga USERNAME@DOMAIN.COM zimbraContactMaxNumEntries
2). Command to update:-
zmprov ma USERNAME@DOMAIN.COM zimbraContactMaxNumEntries 20000
Note: Replace USERNAME@DOMAIN.COM with the actual user name according to your environment.
Submitted by: Heera Singh Koranga |