Steps to Increase Maximum Contact Limit for a User

Revision as of 07:21, 17 August 2018 by Heera Singh Koranga (talk | contribs)

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Increase Maximum Contact Limit for a User


   KB 23344        Last updated on 2018-08-17  




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Problem

Zimbra Desktop shows contact limit exceeded error.

Following exception occurs while max contact limit exceeded.

com.zimbra.cs.mailbox.MailServiceException: exceeded limit of 10000 contacts
ExceptionId:sync-mbox-USERNAME@DOMAIN.COM:1467815759742:769v284f3dd4013e
Code:mail.TOO_MANY_CONTACTS Arglimit, NUM, "10000")
         at com.zimbra.cs.mailbox.MailServiceException.TOO_MANY_CONTACTS(MailServiceException.java:303)
         at com.zimbra.cs.mailbox.Mailbox.updateContactCount(Mailbox.java:1083)
         at com.zimbra.cs.mailbox.Contact.create(Contact.java:620)
         at com.zimbra.cs.mailbox.Mailbox.createContact(Mailbox.java:6323)
         at com.zimbra.cs.mailbox.InitialSync.syncContact(InitialSync.java:973)
         at com.zimbra.cs.mailbox.InitialSync.syncContacts(InitialSync.java:999)
         at com.zimbra.cs.mailbox.DeltaSync.syncItems(DeltaSync.java:267)
         at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:187)
         at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:124)
         at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:89)
         at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:192)
         at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)
         at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:105)
         at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)
         at java.util.TimerThread.mainLoop(Unknown Source)
         at java.util.TimerThread.run(Unknown Source)


Solution

By default all user accounts allowed to store 10000 contacts.

This setting controlled by the attribute 'zimbraContactMaxNumEntries', and with the following steps we can check and update currently configured value.

1). Command to check :-

zmprov ga USERNAME@DOMAIN.COM zimbraContactMaxNumEntries  

2). Command to update:-

zmprov ma USERNAME@DOMAIN.COM zimbraContactMaxNumEntries 20000 


Note: Replace USERNAME@DOMAIN.COM with the actual user name according to your environment.


Submitted by: Heera Singh Koranga
Verified Against: ZCS 8.8, 8.7, 8.6, 8.5, 8.0.x, 7.x Date Created: 2017-08-23
Article ID: https://wiki.zimbra.com/index.php?title=Steps_to_Increase_Maximum_Contact_Limit_for_a_User Date Modified: 2018-08-17



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