Steps to Increase Maximum Contact Limit for a User

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Steps to Increase Maximum Contact Limit for a User



Problem:

Zimbra Desktop shows contact limit exceeded error.

Following exception occurs while max contact limit exceeded.

com.zimbra.cs.mailbox.MailServiceException: exceeded limit of 10000 contacts
ExceptionId:sync-mbox-USERNAME@DOMAIN.COM:1467815759742:769v284f3dd4013e
Code:mail.TOO_MANY_CONTACTS Arglimit, NUM, "10000")
at com.zimbra.cs.mailbox.MailServiceException.TOO_MANY_CONTACTS(MailServiceException.java:303)
at com.zimbra.cs.mailbox.Mailbox.updateContactCount(Mailbox.java:1083)
at com.zimbra.cs.mailbox.Contact.create(Contact.java:620)
at com.zimbra.cs.mailbox.Mailbox.createContact(Mailbox.java:6323)
at com.zimbra.cs.mailbox.InitialSync.syncContact(InitialSync.java:973)
at com.zimbra.cs.mailbox.InitialSync.syncContacts(InitialSync.java:999)
at com.zimbra.cs.mailbox.DeltaSync.syncItems(DeltaSync.java:267)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:187)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:124)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:89)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:192)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)
at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:105)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

Solution:

By default all user accounts allowed to store 10000 contacts.

This setting controlled by the attribute zimbraContactMaxNumEntries, and with the following steps we can check and update currently configured value.

1) Command to check :-

     zmprov ga USERNAME@DOMAIN.COM zimbraContactMaxNumEntries  

2) Command to update:-

     zmprov ma USERNAME@DOMAIN.COM zimbraContactMaxNumEntries 20000 


Note: Replace USERNAME@DOMAIN.COM with the actual user name according to your environment.


Heera Singh Koranga

"Heera Singh" <hsingh@zimbra.com>

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