Solving the accounts are showing zimbraAccountStatus as "locked"

Revision as of 15:01, 24 April 2015 by Jorge de la Cruz (talk | contribs) (Created page with "{{WIP}}{{Article Infobox|{{admin}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}}} =Solving the accounts are showing zimbraAccountStatus as "locked"= ==Purpose== Accounts are showing zi...")

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Admin Article

Article Information

This article applies to the following ZCS versions.

ZCS 8.6 Article ZCS 8.6ZCS 8.5 Article ZCS 8.5ZCS 8.0 Article ZCS 8.0

Solving the accounts are showing zimbraAccountStatus as "locked"


Accounts are showing zimbraAccountStatus as "locked" due to too many failed login attempts, even though zimbraPasswordLockoutDuration has passed.



"The account will be re-activated upon the very first successful login after the lockout period has passed. Lockout period is defined in zimbraPasswordLockoutDuration account/cos attribute. If the user never logs in again, the account will remain in the lockout state even after the lockout period has passed. There isn't a maintenance thread that automatically re-activate locked-out accounts. "

So, even though the account status says it's locked, if the duration has passed, the user can try to login again, with the correct password, and it will automatically unlock the account.

Additional Content

Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 04/22/2015
Article ID: Date Modified: 2015-04-24

Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »

Wiki/KB reviewed by SME1 SME2 Copyeditor Last edit by Jorge de la Cruz
Jump to: navigation, search