SMTP Auth Problems

Revision as of 20:11, 13 August 2007 by Cfremon (talk | contribs) (Adding category)

Checking and Configuring SMTP Authentication on the command-line

SMTP Authentication allows POP3 and IMAP clients to send mail from arbitrary remote networks. Authentication may fail if you change the zimbraMailMode server configuration attribute (with the zmtlsctl command) or if you change the webmail access port server configuration attribute (zimbraMailPort or zimbraMailSSLPort) for the tomcat server, since the zimbraMtaAuthURL is not automatically recreated. The solution is to regenerate the zimbraMtaAuthURL with the command given in step 4 below.

If POP3 and IMAP clients are unable to send mail, check the auth settings and mail mode of the server:

$ su - zimbra
$ zmprov gs | grep Auth
zimbraMtaAuthEnabled: TRUE
zimbraMtaTlsAuthOnly: TRUE

$ zmprov gs | grep Mode
zimbraMailMode: mixed

1. In order to use smtp authentication, zimbraMtaAuthEnabled must be set to TRUE

2. If zimbraMtaTlsAuthOnly is also TRUE, the POP3 and IMAP clients must be configured to use ssl/tls for smtp auth.

3. In a multi-node installation, make sure that zimbraMtaAuthHost and zimbraMtaAuthURL are set to a mailbox server. If not, the following command will set them appropriately.

zmprov ms zimbraMtaAuthHost

4. Make sure the url in the zimbraMtaAuthURL will work with the zimbraMailMode. For example, if the MailMode is "https" or "mixed", the AuthURL must begin with "https://" (so that auth will be attempted over ssl), but if the MailMode is "http" (tomcat is only listening on http), the AuthURL must begin with "http://".

If the URL is wrong, re-set the hostname like this in order to regenerate the AuthURL:

zmprov ms zimbraMtaAuthHost
Jump to: navigation, search