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| One of the most common problems with installing and starting a service is an incorrect LDAP or MySQL password.
| | #REDIRECT [[Resetting_LDAP_and_MySQL_Passwords]] |
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| == Resetting the LDAP Password ==
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| First, we need to make sure that Zimbra is stopped.
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| Try running:
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| > su zimbra
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| > zmcontrol stop
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| Just to be safe, you can make sure that all Zimbra services are stopped:
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| > ps auxww | grep zimbra
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| > ps auxww | grep slapd
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| Kill any left over processes.
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| Now, we can reset the passwords:
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| First the root(note: these are run as user zimbra)
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| > zmldappasswd --root '''newpass'''
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| Next the zimbra:
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| > zmldappasswd '''newpass'''
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| Make sure you use the same password for both!
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| ''Note: For Zimbra 5.0 and newer, you must start Zimbra with:''
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| > zmcontrol start
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| And then use the following to change the root user
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| > zmldappasswd -r '''newpass'''
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| Next the zimbra:
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| > zmldappasswd '''newpass'''
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| == Resetting Mailbox Database Passwords ==
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| Make sure mailbox database is running. Run all commands as user ''zimbra''.
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| This checks for a pid file:
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| > mysql.server status
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| mysql is running with pid 23830
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| Also use:
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| > ps a | grep mysqld.*my.cnf
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| '''root account'''
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| Set ''newpassword'' to your desired password.
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| > zmmypasswd --root newpassword
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| '''zimbra account'''
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| > zmmypasswd newpasswd
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| == Resetting Logger Database Passwords ==
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| Make sure mailbox database is running. Run all commands as user ''zimbra''.
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| > ps a | grep mysqld.*my.logger.cnf
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| '''root account'''
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| Set ''newpassword'' to your desired password.
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| > zmmylogpasswd --root newpassword
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| '''zimbra account'''
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|
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| > zmmylogpasswd newpasswd
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| == Related Articles ==
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| [[Zimbra_CLI_Command_List|Zimbra CLI Command List]] | |
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| ----
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| <br> Keywords: ''ldap, logger, database, password''
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| {{Article_Footer|unknown|3/28/2006}}
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| [[Category: LDAP]]
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| [[Category: MySQL]]
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| [[Category: Pending Certification]]
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| [[Category: Troubleshooting]]
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