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| One of the most common problems with installing and starting a service is an incorrect LDAP or MySQL password.
| | #REDIRECT [[Resetting_LDAP_and_MySQL_Passwords]] |
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| == Resetting the LDAP Password ==
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| First, we need to make sure that Zimbra is stopped.
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| Try running:
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| >su zimbra
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| >zmcontrol stop
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| Just to be safe, you can make sure that all Zimbra services are stopped:
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| >ps auxww | grep zimbra
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| >ps auxww | grep slapd
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| Kill any left over processes.
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| Now, we can reset the passwords:
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| First the root(note: these are run as user zimbra)
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| >zmldappasswd --root '''newpass'''
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| Next the zimbra:
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| >zmldappasswd '''newpass'''
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| Make sure you use the same password for both!
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| == Resetting the Logger Password ==
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| '''In the event you have lost your logger password (or it has otherwise become out of sync), you can reset it. Keep in mind that the logger is not a required component to have running.'''
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| You will need to start the logger with the "skip-grant-tables" option. Search the forums on who to accomplish this.
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| ????
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| INCOMPLETE!
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| == Resetting the MySQL Password ==
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