Resetting LDAP & MySQL Passwords
One of the most common problems with installing and starting a service is an incorrect LDAP or MySQL password.
Resetting the LDAP Password
First, we need to make sure that Zimbra is stopped.
Try running:
>su zimbra
>zmcontrol stop
Just to be safe, you can make sure that all Zimbra services are stopped:
>ps auxww | grep zimbra
>ps auxww | grep slapd
Kill any left over processes.
Now, we can reset the passwords:
First the root(note: these are run as user zimbra)
>zmldappasswd --root newpass
Next the zimbra:
>zmldappasswd newpass
Make sure you use the same password for both!