Reset contact Autocomplete ranking

Revision as of 13:42, 28 April 2015 by Jorge de la Cruz (talk | contribs)

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Article Information

This article applies to the following ZCS versions.

ZCS 8.6 Article ZCS 8.6ZCS 8.5 Article ZCS 8.5ZCS 8.0 Article ZCS 8.0


Reset contact Autocomplete ranking

Purpose

Customer like to reset contact Autocomplete ranking to get a rid of duplicate lookup.

Resolution

Autocomplete ranking is stored in mysql database, and to reset it, use the following soap command line:

  • Reset ranking table data:-
su - zimbra
zmsoap -z -m user@domain.com RankingActionRequest/action @op=reset
  • Remove all contacts from "Emailed Contacts" folder:-
zmmailbox -z -m USERNAME@DOMAIN.COM ef /"Emailed Contacts"
  • Now flush the account cache:-
zmprov fc account USERNAME@DOMAIN.COM

If you want to delete a single contact instead of resetting complete ranking table then use following commands:-

zmsoap -z -m USERNAME@DOMAIN.COM RankingActionRequest/action @op=delete @email=ANONYMOUS@gmail.com
zmprov fc account USERNAME@DOMAIN.COM

Note: Replace ANONYMOUS@gmail.com with that contact which you want to delete from ranking table.

Additional Content


Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 04/15/2015
Article ID: https://wiki.zimbra.com/index.php?title=Reset_contact_Autocomplete_ranking Date Modified: 2015-04-28



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Wiki/KB reviewed by SME1 SME2 Copyeditor Last edit by Jorge de la Cruz
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