Difference between revisions of "Reset contact Autocomplete ranking"

m (Reset contact Autocomplete ranking and delete a single contact using zmsoap)
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=Reset contact Autocomplete ranking and delete a single contact using zmsoap=
 
=Reset contact Autocomplete ranking and delete a single contact using zmsoap=
 
==Purpose==
 
==Purpose==
Customer like to reset contact Autocomplete ranking to get a rid of duplicate lookup.
+
Customer would like to reset contact Autocomplete ranking to get rid of a duplicate lookup.
  
 
==Resolution==
 
==Resolution==
Autocomplete ranking is stored in mysql database, and to reset it, use the following soap command line:
+
Autocomplete ranking is stored in the mysql database. To reset it, use the following SOAP command line:
 
* Reset ranking table data:-  
 
* Reset ranking table data:-  
 
  su - zimbra
 
  su - zimbra
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  zmprov fc account USERNAME@DOMAIN.COM
 
  zmprov fc account USERNAME@DOMAIN.COM
  
If you want to delete a single contact instead of resetting complete ranking table then use following commands:-
+
If you want to delete a single contact instead of resetting the complete ranking table, then use the following commands:-
 
  zmsoap -z -m USERNAME@DOMAIN.COM RankingActionRequest/action @op=delete @email=ANONYMOUS@gmail.com
 
  zmsoap -z -m USERNAME@DOMAIN.COM RankingActionRequest/action @op=delete @email=ANONYMOUS@gmail.com
 
  zmprov fc account USERNAME@DOMAIN.COM
 
  zmprov fc account USERNAME@DOMAIN.COM
  
 
'''Note:'''
 
'''Note:'''
Replace '''ANONYMOUS@gmail.com''' with that contact which you want to delete from ranking table.  
+
Replace '''ANONYMOUS@gmail.com''' with that contact which you want to delete from the ranking table.  
  
 
==Additional Content==
 
==Additional Content==
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{{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|04/15/2015}}
 
{{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|04/15/2015}}
{{NeedSME|SME1|SME2|Copyeditor}}
+
{{NeedSME|SME1|SME2|Jenny Jarrard}}

Revision as of 15:54, 21 May 2015

Admin Article

Article Information

This article applies to the following ZCS versions.

ZCS 8.6 Article ZCS 8.6ZCS 8.5 Article ZCS 8.5ZCS 8.0 Article ZCS 8.0


Reset contact Autocomplete ranking and delete a single contact using zmsoap

Purpose

Customer would like to reset contact Autocomplete ranking to get rid of a duplicate lookup.

Resolution

Autocomplete ranking is stored in the mysql database. To reset it, use the following SOAP command line:

  • Reset ranking table data:-
su - zimbra
zmsoap -z -m user@domain.com RankingActionRequest/action @op=reset
  • Remove all contacts from "Emailed Contacts" folder:-
zmmailbox -z -m USERNAME@DOMAIN.COM ef /"Emailed Contacts"
  • Now flush the account cache:-
zmprov fc account USERNAME@DOMAIN.COM

If you want to delete a single contact instead of resetting the complete ranking table, then use the following commands:-

zmsoap -z -m USERNAME@DOMAIN.COM RankingActionRequest/action @op=delete @email=ANONYMOUS@gmail.com
zmprov fc account USERNAME@DOMAIN.COM

Note: Replace ANONYMOUS@gmail.com with that contact which you want to delete from the ranking table.

Additional Content


Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 04/15/2015
Article ID: https://wiki.zimbra.com/index.php?title=Reset_contact_Autocomplete_ranking Date Modified: 2015-05-21



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Wiki/KB reviewed by SME1 SME2 Jenny Jarrard Last edit by Jenny Jarrard
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