Difference between revisions of "Process Flow: OOO Notifications"

(Created page with "=Out-Of-Office Notifications Process Flow= ==OOO Notification Triggers== OOO notifications are '''''not''''' sent under these conditions. Each condition will indicate logging...")
 
(OOO Notification Triggers)
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* '''Auto-Submitted Header:''' Original message contains the '''Auto-Submitted''' header with a value that is not '''no'''. Logging is ''"auto-submitted not no …"''.
 
* '''Auto-Submitted Header:''' Original message contains the '''Auto-Submitted''' header with a value that is not '''no'''. Logging is ''"auto-submitted not no …"''.
 
* '''Precedence Header:''' Original message contains the '''Precedence''' header with a values '''bulk''', '''junk''', or '''list'''. Logging is ''"precedence (bulk | junk | list) …"''.
 
* '''Precedence Header:''' Original message contains the '''Precedence''' header with a values '''bulk''', '''junk''', or '''list'''. Logging is ''"precedence (bulk | junk | list) …"''.
* ''Mailing List Owners:''' Check if the envelope sender indicates a mailing list owner.
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* '''Mailing List Owners:''' Check if the envelope sender indicates a mailing list owner.
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:::{| class="wikitable" style="border-spacing: 0; border: 1px solid #000"
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| style="border-style: solid; border-width: 0 1px 1px 0"| Envelope Sender Has Value
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| style="border-style: solid; border-width: 0 1px 1px 0"| Logging
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|-
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| NULL
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| ''envelope sender invalid ...''
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|-
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| owner- or -owner
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| ''envelope sender has owner- or -owner ...''
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|-
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| -request
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| ''envelope sender contains -request ...''
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|-
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| mailer-daemon
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| ''envelope sender is mailer-daemon ...''
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|-
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| majordomo
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| ''envelope sender is majordomo ...''
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|-
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| listserv
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| ''envelope sender is listserv ...''
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|-
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|}
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* '''Content-type multipart/report:''' Message MIME is content-type ''multipart/report''. Logging is ''"content-type multipart/report …"''.
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* '''Recipient in TO/CC:''' The recipient was not directly mentioned in TO: or CC:. Multi-valued account attribute zimbraPrefOutOfOfficeDirectAddress is used to specify other valid direct recipient addresses. For performance reasons, the Zimbra notifier will only check the first 10 recipients in the TO: or CC: fields to guard against having to check a large number of addresses. Logging is ''"not direct …"''.
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* '''Notification already sent:''' A notification has already been sent to the sender. Based on the COS/account attribute zimbraPrefOutOfOfficeCacheDuration, the notifier checks for an existing row in table zimbra.out_of_office. This table tracks the mailbox ID, the reply recipient and timestamp. Logged with ''"already sent …"''.

Revision as of 20:52, 26 August 2013

Out-Of-Office Notifications Process Flow

OOO Notification Triggers

OOO notifications are not sent under these conditions. Each condition will indicate logging in mailbox.log when applicable.

  • Feature Enabled: zimbraFeatureOutOfOfficeReplyEnabled account/COS attribute is not TRUE. Default is TRUE.
  • User Preference: zimbraPrefOutOfOfficeReplyEnabled account/COS attribute is not TRUE.
  • Spam/Trash: Original message ends up in "Junk" or "Trash" folder. Logged with "in spam ..." or "in trash ...".
  • Date: Received message is outside of zimbraPrefOutOfOfficeFromDate and zimbraPrefOutOfOfficeUntilDate. This check is ignored if the from date and until dates are NULL.
  • Envelope Sender: Envelope sender is empty or invalid. When the sender is null, logging is "envelope sender null …". If the sender string length is less than 1, the logging is "envelope sender empty …". If the envelope sender is not an email address, logging is "envelope sender invalid …".
  • Auto-Submitted Header: Original message contains the Auto-Submitted header with a value that is not no. Logging is "auto-submitted not no …".
  • Precedence Header: Original message contains the Precedence header with a values bulk, junk, or list. Logging is "precedence (bulk | junk | list) …".
  • Mailing List Owners: Check if the envelope sender indicates a mailing list owner.
Envelope Sender Has Value Logging
NULL envelope sender invalid ...
owner- or -owner envelope sender has owner- or -owner ...
-request envelope sender contains -request ...
mailer-daemon envelope sender is mailer-daemon ...
majordomo envelope sender is majordomo ...
listserv envelope sender is listserv ...
  • Content-type multipart/report: Message MIME is content-type multipart/report. Logging is "content-type multipart/report …".
  • Recipient in TO/CC: The recipient was not directly mentioned in TO: or CC:. Multi-valued account attribute zimbraPrefOutOfOfficeDirectAddress is used to specify other valid direct recipient addresses. For performance reasons, the Zimbra notifier will only check the first 10 recipients in the TO: or CC: fields to guard against having to check a large number of addresses. Logging is "not direct …".
  • Notification already sent: A notification has already been sent to the sender. Based on the COS/account attribute zimbraPrefOutOfOfficeCacheDuration, the notifier checks for an existing row in table zimbra.out_of_office. This table tracks the mailbox ID, the reply recipient and timestamp. Logged with "already sent …".
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