Outlook 2011 For Mac And EWS Setup

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Outlook 2011 For Mac And EWS Setup With Screenshots

   KB 21354        Last updated on 2016-06-8  

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EWS Requires the Proxy service installed

Important note: EWS only works if you have the Proxy role installed and properly configured. If not, you will not be able to use the EWS feature, as Outlook try to connects for the port 443, more information in the next Bugs:

Please make sure you have Proxy installed before you try to configure your Outlook Clients in OS X

Installation Steps

Follow these steps to set up Outlook to sync using Exchange Web Services:

  • Open Outlook.
  • Open the Outlook menu and select Preferences.


  • Click the Accounts icon under the Person Settings section.


  • Click the Exchange icon which will open a new window.
  • Enter your email address in the E-mail address field.
  • Set the Method to "User Name and Password."
  • Enter your full email address (e.g. user@example.com) as the username.
  • Enter your password in the password field.
  • Uncheck the "Configure automatically" check-box.
  • In the Server field, enter Zimbra Collaboration Server's hostname - (e.g. mail.example.com)
  • Click Add Account.


  • CLick continue if you get the certificate warning besides your using self-signed certificates


  • If you now review your account details [Advanced button], you'll see three available tabs like the following below.
    • Note, if you end up customizing the other elements be aware of the following:
      • ZimbraEWS uses BASIC Auth for validating the user request.





  • Now that Outlook is configured, it should start syncing with your ZCS server. You can see the current status of your 'sync' stat in the lower right corner of Outlook. Here's some examples of the various sync state messages.





Verified Against: Zimbra Collaboration 8.6, 8.5 Date Created: 04/16/2014
Article ID: https://wiki.zimbra.com/index.php?title=Outlook_2011_For_Mac_And_EWS_Setup Date Modified: 2016-06-08

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