Outlook 2010 crash viewing meeting request Scheduling tab

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This article applies to the following ZCS versions.

ZCS 8.6 Article ZCS 8.6 ZCS 8.5 Article ZCS 8.5 ZCS 8.0 Article ZCS 8.0


Outlook 2010 crash viewing meeting request Scheduling tab

Purpose

Microsoft Outlook 2010 came with a known error when you try to use the Freebusy of other users, the complete steps to reproduce the issue are:

  • Create a new meeting request.
  • Switch to Scheduling view.
  • Start adding recipients, typing in names which either resolve to GAL entries immediately (or which display underlined in red after which user selects one name from list of matches).
  • Outlook crashes. The number of names added before a crash occurred in my tests varied between 2 and 9.

Resolution

  • Uninstall the Microsoft 2/17 update KB2956128 and KB2956054
  • Uninstall the Microsoft 3/10 update KB2956203, could be named as KB2965290 also

Additional Content

  • Bugzilla 98255
  • Our Engineers are working with Microsoft Engineers to solve the issue, but if you have a valid Microsoft Premier Services contract, and you are suffering this issue, please feel free to quote the next incident - Zimbra's Microsoft Support Incident number is 115040712606347
Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 04/16/2015
Article ID: https://wiki.zimbra.com/index.php?title=Outlook_2010_crash_viewing_meeting_request_Scheduling_tab Date Modified: 2015-04-16



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Wiki/KB reviewed by Fred John Jenny Last edit by Jorge de la Cruz
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