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Note: If Outlook is crashing completely instead of hanging or behaving strangely, generate a core dump instead.
Outlook Logging
Beginning with the version of the Connector for Outlook released with ZCS 3.1 (ZimbraOlkConnector-3.1.0_GA_327_3.0.866), the manual DbgView/HttpTrace procedure is no longer necessary. The new Connector installs a utility that will allow each user to enable and disable logging with a checkbox, and in the future will allow direct submission of the log to Zimbra.
See Troubleshooting Options
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