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- Zimbra Tech Center
- Certified
- NO SUCH PART on Webclient
Getting NO_SUCH_PART error while sending or replying on a mail from the Webclient
| KB 23342
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Last updated on 2018-09-03
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Last updated by Shanxt
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Verified in:
 ZCS 8.8
ZCS 8.7
ZCS 8.6
ZCS 8.5
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 - This is certified documentation and is protected for editing by Zimbra Employees & Moderators only. |
| KB 23342
|
Last updated on 2018-09-3
|
|
|
|
- This is certified documentation and is protected for editing by Zimbra Employees & Moderators only. |
Problem
Not able to send/reply emails via web-client, and the following error comes up:
method: [unknown]
msg: no such message part: 2.2
code: mail.NO_SUCH_PART
detail: soap:Sender
trace: qtp509886383-32204:https://192.168.1.0:7443/service/soap/SendMsgRequest:1466069561683:0d6ba27de097a6e3
Solution
This type of issue occurs when the user's signature has corrupt text or an invalid image link. Deleting and recreating the signature resolves this issue.
To fix this:
- Login to the Webclient
- Go to Preference >> Signature
- Remove and re-create the signature.
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