NO SUCH PART on Webclient

Revision as of 14:42, 3 September 2018 by Shanxt (talk | contribs)
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Getting NO_SUCH_PART error while sending or replying on a mail from the Webclient

   KB 23342        Last updated on 2018-09-3  

(0 votes)


Not able to send/reply emails via web-client, and the following error comes up:

method:   [unknown]
msg:      no such message part: 2.2
code:     mail.NO_SUCH_PART
detail:   soap:Sender
trace:    qtp509886383-32204:


This type of issue occurs when the user's signature has corrupt text or an invalid image link. Deleting and recreating the signature resolves this issue.

To fix this:

  • Login to the Webclient
  • Go to Preference >> Signature
  • Remove and re-create the signature.

Verified Against: ZCS 8.8, 8.7, 8.6 Date Created: 2018-08-13
Article ID: Date Modified: 2018-09-03

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