Difference between revisions of "NO SUCH PART on Webclient"

 
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=== <h1>Getting '''NO_SUCH_PART''' error while sending or replying on a mail from the Webclient.</h1> ===
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=Getting '''NO_SUCH_PART''' error while sending or replying on a mail from the Webclient=  
 
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<br>
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{{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}}
<h2>Problem: </h2> Not able to send/reply mails via web-client.
 
  
'''Error -'''
 
method:      [unknown]
 
msg:      no such message part: 2.2
 
code:      mail.NO_SUCH_PART
 
detail:      soap:Sender
 
trace:      qtp509886383-32204:https://192.168.1.0:7443/service/soap/SendMsgRequest:1466069561683:0d6ba27de097a6e3
 
  
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====Problem====
  
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Not able to send/reply emails via web-client, and the following error comes up:
  
<h2>Solution: </h2>
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method:   [unknown]
This type of issue occurs when the user's signature having corrupt text or invalid image link, deleting and recreating the signature resolves this issue.  
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msg:      no such message part: 2.2
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code:    mail.NO_SUCH_PART
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detail:  soap:Sender
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trace:    qtp509886383-32204:https://192.168.1.0:7443/service/soap/SendMsgRequest:1466069561683:0d6ba27de097a6e3
  
To fix this, Go to Preference >> Signature >>  Here, remove and re-create the signature. 
 
  
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====Solution====
  
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This type of issue occurs when the user's signature has corrupt text or an invalid image link. Deleting and recreating the signature resolves this issue.
  
Submitted by: Sourabh Bhushan
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To fix this:
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* Login to the Webclient
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* Go to ''Preference'' >> ''Signature''
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* Remove and re-create the signature. 
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{{Article Footer|ZCS 8.8, 8.7, 8.6|2018-08-13}}

Latest revision as of 14:42, 3 September 2018

Getting NO_SUCH_PART error while sending or replying on a mail from the Webclient


   KB 23342        Last updated on 2018-09-3  




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Problem

Not able to send/reply emails via web-client, and the following error comes up:

method:   [unknown]
msg:      no such message part: 2.2
code:     mail.NO_SUCH_PART
detail:   soap:Sender
trace:    qtp509886383-32204:https://192.168.1.0:7443/service/soap/SendMsgRequest:1466069561683:0d6ba27de097a6e3


Solution

This type of issue occurs when the user's signature has corrupt text or an invalid image link. Deleting and recreating the signature resolves this issue.

To fix this:

  • Login to the Webclient
  • Go to Preference >> Signature
  • Remove and re-create the signature.


Verified Against: ZCS 8.8, 8.7, 8.6 Date Created: 2018-08-13
Article ID: https://wiki.zimbra.com/index.php?title=NO_SUCH_PART_on_Webclient Date Modified: 2018-09-03



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