NO SUCH PART on Webclient: Difference between revisions
(Created page with "=== <h1>Error sending mail from the Web client: Can not send.</h1> === <hr> <br> <h2>Problem: </h2> Not able to send/reply mails via web-client. '''Error -''' method:...") |
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== | {{BC|Certified}} | ||
__FORCETOC__ | |||
<div class="col-md-12 ibox-content"> | |||
=Getting '''NO_SUCH_PART''' error while sending or replying on a mail from the Webclient= | |||
<hr> | <hr> | ||
{{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}} | |||
====Problem==== | |||
Not able to send/reply emails via web-client, and the following error comes up: | |||
method: [unknown] | |||
msg: no such message part: 2.2 | |||
code: mail.NO_SUCH_PART | |||
detail: soap:Sender | |||
trace: qtp509886383-32204:https://192.168.1.0:7443/service/soap/SendMsgRequest:1466069561683:0d6ba27de097a6e3 | |||
====Solution==== | |||
This type of issue occurs when the user's signature has corrupt text or an invalid image link. Deleting and recreating the signature resolves this issue. | |||
To fix this: | |||
* Login to the Webclient | |||
* Go to ''Preference'' >> ''Signature'' | |||
* Remove and re-create the signature. | |||
{{Article Footer|ZCS 8.8, 8.7, 8.6|2018-08-13}} | |||
Latest revision as of 14:42, 3 September 2018
Getting NO_SUCH_PART error while sending or replying on a mail from the Webclient
Problem
Not able to send/reply emails via web-client, and the following error comes up:
method: [unknown] msg: no such message part: 2.2 code: mail.NO_SUCH_PART detail: soap:Sender trace: qtp509886383-32204:https://192.168.1.0:7443/service/soap/SendMsgRequest:1466069561683:0d6ba27de097a6e3
Solution
This type of issue occurs when the user's signature has corrupt text or an invalid image link. Deleting and recreating the signature resolves this issue.
To fix this:
- Login to the Webclient
- Go to Preference >> Signature
- Remove and re-create the signature.
