Difference between revisions of "NG-HSM-Blob-Mover-Copy-Error"

(Created page with "'''''ISSUE''''' Messages are not moving to the new mailbox server when using the NG mailbox move command. Within the mailbox.log there are a number of warning messages like:...")
 
(Unable to Move Mailbox's using NG Mailbox Move)
 
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'''''
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== Unable to Move Mailbox's using NG Mailbox Move ==
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'''''
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'''''ISSUE'''''
 
'''''ISSUE'''''
  
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  2018-10-03 16:31:41,945 WARN [HSM Blob Mover Copy] [] mailbox - The blob item 493665 with revision 849332 of mailbox 9 from volume 1 has been copied, but the source and destination digest differ (lIvhYaIy7QaO+xb9bF8dtuHhbOxwLmaXvpkC2fHE7ds= => v+ptos02+emht3zJwISsh58gjNBxGuIZzUKh15hyoAc=). This item will be skipped.
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  2018-10-03 16:31:41,945 WARN [HSM Blob Mover Copy] [] mailbox - The blob item 493665 with revision 849332 of mailbox 9 from volume 1 has been copied, but the source and destination digest differ (lIvhYaIy7QaO+xb9bF8dtuHhbOxwLmaXvpkC2fHE7ds= => v+ptos02+emht3zJwISsh58gjNBxGuIZzUKh15hyoAc=). This item will be skipped.
  
 
'''''RESOLUTION'''''  
 
'''''RESOLUTION'''''  

Latest revision as of 23:30, 8 October 2018

Unable to Move Mailbox's using NG Mailbox Move


ISSUE

Messages are not moving to the new mailbox server when using the NG mailbox move command. Within the mailbox.log there are a number of warning messages like:


2018-10-03 16:31:41,945 WARN [HSM Blob Mover Copy] [] mailbox - The blob item 493665 with revision 849332 of mailbox 9 from volume 1 has been copied, but the source and destination digest differ (lIvhYaIy7QaO+xb9bF8dtuHhbOxwLmaXvpkC2fHE7ds= => v+ptos02+emht3zJwISsh58gjNBxGuIZzUKh15hyoAc=). This item  will be skipped.

RESOLUTION

The cause of the issue are incorrect digests values. Upgrading to 8.8.8 Patch 10 or higher will install a new command to fix this incorrect digests values. Once upgrade, you can run:

zxsuite hsm doCheckBlobs start fix_incorrect_compressed_digests true
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