Difference between revisions of "Mobile Device Setup"

m (Zimbra Mobile Overview)
(Setup for specific devices)
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*[[Sony Ericsson P910i]]
*[[Sony Ericsson P910i]]
*[[Sony Ericsson P990i]]
*[[Sony Ericsson P990i]]
*[[Cingular 8125]]
*[[Cingular 8525]]

Revision as of 19:31, 18 December 2006

Network Edition only

Zimbra Mobile Overview

Zimbra Mobile is the Zimbra synchronization program that provides 'over-the-air' mobile data access (email, contacts, calendar) to devices using the native software / UI installed on the device. It works with Symbian S60/S80, Windows® Mobile (WM5), and Palm smartphones.

Devices listed below can be configured to work with Zimbra Mobile out of the box. Many more devices work with Zimbra Mobile natively but a sync plug-in is not bundled with the device (plug-in is avialable via a 3rd party - DataViz).

You enable Zimbra Mobile in the ZCS COS or for individual Accounts. Users configure the device’s software for Zimbra Mobile similarly to how they configure the device to sync against Microsoft® Exchange.

The following may need to be configured:

  • Server address. Type the fully qualified hostname of the user’s Zimbra Collaboration Suite mailbox server.
  • User name. Type the user’s name as configured in their Zimbra account. The domain is configured separately.
  • Domain Type the user’s Zimbra mailbox domain name.

Afterwards the users can sync their Zimbra mailbox to their mobile device. They can send email, create appointments, and add contacts.

IMPORTANT: Some users may experience configuration difficulty if using SSL. WM5 includes a limited number of root certificates and it may be necessary to install your server’s signing CA’s certificate on the device in order to use SSL

Note: BlackBerry is supported via a partner, see Blackberry.

Windows Mobile 2003 device setup

Successfully tested on Cingular 8125 and Motorola Q on ActiveSync 4.2

Connect the device to your windows pc.

Open ActiveSync if it is not already running.

Go to the Tools Menu, Configure Server Source.

Put the FQDN of your Zimbra server in the server source box.

Put a check next to “this server requires a encrypted (SSL) connection” (if appropriate)

Enter the full email address of the user as the username

Enter their password

Enter their mail domain as the domain name

Put a check next to save password (as desired)

You must import a certificate from the Zimbra Server to your mobile device in order for it to sync, or you will get an error about an invalid cert.

To import a certificate:

Go to SSL Chain Saver Download and download the SSLChainSaver utility.

More info about chainsaver can be found Here.

Extract the utility to a folder on your pc.

From a cmd prompt, go to the folder where it extracted the utility.

Type in the command:

sslchainsaver mail.company.com (where mail.company.com is the fqdn of your Zimbra server)

It should create a folder with your fqdn. Inside that folder, you will find a file called root.cer.

Open activesync and click on explore. Copy the root.cer file from your computer to the mobile device.

Disconnect the mobile device from your pc. On the mobile device, open the file browser. Go to where you pasted the root.cer file. Click on the root.cer file and it will import the file.

You should now be able to sync with your Zimbra server over the air.

Setup for specific devices

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