Local Failure Notice: Problem synchronizing Signatures
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This article applies to the following ZCS versions. |
Local Failure Notice: Problem synchronizing Signatures
Purpose
You are seeing the next message:
Signature Sync issue Subject: Local Failure Notice: Problem synchronizing Signatures Importance: High The following problems were encountered while synchronizing signatures: 1. Failed to push the linkage for signature 'Encore' to the server --------------------------------------------------------------------- Reason: The signature 'Encore' chosen for NEW messages for account 'Zimbra Collaboration Server' cannot be used because it doesn't exist on the server. The signature might have been deleted from the server or it might belong to a different profile. It is recommended that you create a new signature specifically for the profile you are logged onto.
Resolution
To get rid of this error message, in Outlook go to View > Toolbars > check Zimbra
In the Zimbra tool bar click Advanced and uncheck Sync Signatures.
That will disable the signature synchronization to the server and should remove the errors you are experiencing.
Additional Content
You can also read the next articles that can help you to fix the issue:
- There are known issues with Outlook 2013, but we have a registry fix for that. It's a Microsoft thing. See here: http://www.msoutlook.info/question/730
- Can you try the 8.0.9 or 8.6 version of ZCO? See here: https://mail.zimbra.com/home/jhurley@zimbra.com/ZCO-Prerelease
- There are a bunch of bugs on sync'ing signatures:
- Signature name containing space followed by ‘#’ https://bugzilla.zimbra.com/show_bug.cgi?id=95396 Not yet Fixed, but Assigned
- Signature image not embedding correctly in e-mail https://bugzilla.zimbra.com/show_bug.cgi?id=95112 Fixed in 8.6
- Signatures are not "up-synced" from Outlook https://bugzilla.zimbra.com/show_bug.cgi?id=89720#c1 Fixed in 8.5
- Images in signatures with % and & in name don't sync https://bugzilla.zimbra.com/show_bug.cgi?id=89726 Assigned but not Fixed
- Images in signatures with [ ] { } chars in name don't sync Fixed in 8.5
- Images in signatures not synced https://bugzilla.zimbra.com/show_bug.cgi?id=84208