Difference between revisions of "Legal Intercept"

(New page: {{ZC}} ===Purpose=== The following applies to the Network Edition of ZCS 5.0.3+ Service Providers are increasingly under the legal obligation to capture any persistent state changes withi...)
 
m (Protected "Legal Intercept" [edit=sysop:move=sysop])
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Revision as of 19:55, 11 April 2008

Purpose

The following applies to the Network Edition of ZCS 5.0.3+

Service Providers are increasingly under the legal obligation to capture any persistent state changes within a separate archive mailbox for legal intercept/discovery. For example, if a message is saved as a draft, and then deleted, this still needs to be recorded somehow in the archive mailbox as this mechanism could be used by multiple users to communicate (one writes a draft, the other reads and deletes) without necessarily having those communications ever make it into the archive mailbox.

Legal Intercept - The ability to intercept user messages and send them to another mailbox.

Once intercept is turned on, any time that the user sends a message, receives a message, or saves a draft, an intercept message is sent to the specified mailbox with the original message attached.

The default format of the intercept message is currently:

Intercepted message for user@domain.com. Operation=add message, folder=Name, folder ID=#.

Enabeling

To enable:

zmprov ma accountToWatch@domain.com zimbraInterceptAccount sendReportTo@domain.com


For headers only mode (no message body) set:

zmprov ma accountToWatch@domain.com zimbraInterceptSendHeadersOnly TRUE



Intercept Values

zimbraInterceptAddress: intercept messages are sent to this address. When empty, lawful intercept is turned off.

zimbraInterceptSendHeadersOnly: when TRUE, only the headers are sent, not the message body.

Message Composition Values

zimbraInterceptFrom: Template used to construct the From: header of the intercept message.

zimbraInterceptSubject: Template used to construct the Subject: header of the intercept message.

zimbraInterceptBody: Template used to construct the body of the intercept message.


The following parameters can be passed to the from/subject/body templates:

ACCOUNT_DOMAIN - Domain of the account being intercepted.

ACCOUNT_ADDRESS - Address being intercepted.

MESSAGE_SUBJECT - Subject of the message being intercepted.

OPERATION - Operation that the user is performing ("add message", "send message", "save draft")

FOLDER_NAME - Name of the folder to which the message was saved.

FOLDER_ID - ID of the folder to which the message was saved. NEWLINE - Used for formatting multi-line message bodies.


Notes

There's some additional (but easy) manual configuration needed until we fix Bug 26471 - intercept throws NPE (solved for 5.0.5)

Also the under construction: Bug 21761 - Legal intercept support: IM (real-time vs periodic method of save in chats folder etc)

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