King0770-Notes-Internal-False-Positives
Scenario
Sometimes users will blacklist their own domains by mistake.
Check internal users
Use the ldapsearch command as the zimbra to find out who's blocking internal domains.
source ~/bin/zmshutil; zmsetvars
ldapsearch -LLL -h ldap.example.com -D $zimbra_ldap_userdn -w $zimbra_ldap_password 'amavisBlacklistSender=*@example.com' displayName mail amavisBlacklistSender
Example from the ldapsearch results.
dn: uid=jramerez,ou=people,dc=example,dc=com
mail: jramerez@example.com
amavisBlacklistSender: @example.com
displayName: Jake Ramerez
Update and remove
Once you find the account that was blacklisting the internal domain, update it; here's an example.
zmprov ma jramerez@example.com -amavisBlacklistSender "@example.com" <<== note the use of the hyphen character