JavaScript error encountered in method ZaOverviewPanelController.prototype. overviewTreeListener" error while opening Network Modules NG in admin console: Difference between revisions

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=Javascript overviewTreeListener error while opening Network Modules NG in admin console=  
=Javascript overviewTreeListener error while opening Network Modules NG in admin console=  
<hr>
<hr>
{{KB|{{WIP}}|{{ZCS 8.8}}|{{ZCS 9.0}}|||}}  
{{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 9.0}}|||}}  




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====Solution====
====Solution====


=====Step 1=====
=====Step 1=====
* Try reinstalling the <code><nowiki>zimbra-network-modules-ng</nowiki></code> package on affected mailbox server.
* Try to redeploy the zextras zimlets on affected mailbox server following below steps,


<pre>
<pre>
For RHEL/Centos:
cd /opt/zimbra/zimlets
yum remove zimbra-network-modules-ng
zmzimletctl undeploy com_zextras_client
yum install zimbra-network-modules-ng
zmzimletctl undeploy com_zextras_zextras
zmmailboxdctl restart
zmzimletctl deploy com_zextras_client.zip
 
zmzimletctl deploy com_zextras_zextras.zip
Or
zmprov fc -a all
 
For Ubuntu:
apt-get remove zimbra-network-modules-ng
apt-get install zimbra-network-modules-ng
zmmailboxdctl restart
zmmailboxdctl restart
</pre>
</pre>
Line 33: Line 29:
If step 1 solve the issue then ignore step 2 else follow step 2.
If step 1 solve the issue then ignore step 2 else follow step 2.


=====Step 2=====
=====Step 2=====
* Redeploy the zimlets on affected mailbox server following below steps.
* Try reinstalling the <code><nowiki>zimbra-network-modules-ng</nowiki></code> package on affected mailbox server.
 


* This command will undeploy the all zimlets:
For RHEL/Centos:
<pre>
<pre>
for zimlet in `ls -1 /opt/zimbra/zimlets-deployed`
yum reinstall zimbra-network-modules-ng
do
zmmailboxdctl restart
zmzimletctl undeploy $zimlet
done
</pre>
</pre>


* Then re-deploy them using below commands:
Or
<pre>
for zimlet in `ls -1 /opt/zimbra/zimlets | grep -v click2call | grep -v ucconfig`
do
zmzimletctl deploy /opt/zimbra/zimlets/$zimlet
done


 
For Ubuntu:
for zimlet in `ls -1 /opt/zimbra/zimlets-network | grep -v click2call | grep -v ucconfig`
do
zmzimletctl deploy /opt/zimbra/zimlets-network/$zimlet
done
</pre>
 
* Then flush the zimlet cache and restart mailboxd:
<pre>
<pre>
zmprov fc zimlet
apt-get --reinstall install zimbra-network-modules-ng
zmmailboxdctl restart
zmmailboxdctl restart
</pre>
</pre>


* Then clear the browser cache and try again.
* Then clear the browser cache and try again.
::
::


Latest revision as of 19:53, 5 May 2023

  1. Zimbra Tech Center
  2. Certified
  3. JavaScript error encountered in method ZaOverviewPanelController.prototype. overviewTreeListener" error while opening Network Modules NG in admin console

Javascript overviewTreeListener error while opening Network Modules NG in admin console

   KB 24405        Last updated on 2023-05-5  




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Problem

After installing the latest patch, attempts to use any of the modules in the Network Modules NG section of the Zimbra Administration web console produce the error JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener.

Solution

Step 1
  • Try to redeploy the zextras zimlets on affected mailbox server following below steps,
cd /opt/zimbra/zimlets
zmzimletctl undeploy com_zextras_client
zmzimletctl undeploy com_zextras_zextras
zmzimletctl deploy com_zextras_client.zip
zmzimletctl deploy com_zextras_zextras.zip
zmprov fc -a all
zmmailboxdctl restart
  • Then clear the browser cache and try again.

If step 1 solve the issue then ignore step 2 else follow step 2.

Step 2
  • Try reinstalling the zimbra-network-modules-ng package on affected mailbox server.


For RHEL/Centos: 

yum reinstall zimbra-network-modules-ng
zmmailboxdctl restart

Or

For Ubuntu: 

apt-get --reinstall install zimbra-network-modules-ng
zmmailboxdctl restart
  • Then clear the browser cache and try again.

If issue persist, then contact Zimbra support for further troubleshooting the issue.


Submitted by: Vivek Dhande
Verified Against: ZCS 8.8,9.0 Date Created: 2022-02-23
Article ID: https://wiki.zimbra.com/index.php?title=JavaScript_error_encountered_in_method_ZaOverviewPanelController.prototype._overviewTreeListener%22_error_while_opening_Network_Modules_NG_in_admin_console Date Modified: 2023-05-05



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