Inaccessible a link of shared documents in drive: Difference between revisions
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<div class="col-md-12 ibox-content"> | <div class="col-md-12 ibox-content"> | ||
= | =Document shared from zimbra drive via url is not accessible= | ||
<hr> | <hr> | ||
{{KB|{{WIP}}|{{ZCS 9.0}}|{{ZCS 8.8}}|||}} | {{KB|{{WIP}}|{{ZCS 9.0}}|{{ZCS 8.8}}|||}} | ||
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====Solution==== | ====Solution==== | ||
This problem occurs when | This problem occurs when <code>(zimbraPublicServiceHostname,zimbraPublicServiceProtocol,zimbraPublicServicePort)</code> attribute values are not configured. | ||
To fix this problem need to set parameters as shown below, these parameters can be set either on Domain or Global level. | To fix this problem need to set parameters as shown below, these parameters can be set either on Domain or Global level. | ||
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</pre> | </pre> | ||
*Note:- | *Note:- Replace <code>example.com</code> and <code>mail.example.com</code> with the actual value according to the environment. | ||
Revision as of 09:35, 24 May 2023
Problem
When sharing documents as a link from Zimbra drive, generated URL become inaccessible, it's just hang or keep loading.
Solution
This problem occurs when (zimbraPublicServiceHostname,zimbraPublicServiceProtocol,zimbraPublicServicePort)
attribute values are not configured.
To fix this problem need to set parameters as shown below, these parameters can be set either on Domain or Global level.
Global Level Changes
su - zimbra zmprov mcf zimbraPublicServiceHostname mail.example.com zmprov mcf zimbraPublicServiceProtocol https zmprov mcf zimbraPublicServicePort 443 zmproxyctl restart
Domain Level Changes
su - zimbra zmprov md example.com zimbraPublicServiceHostname mail.example.com zmprov md example.com zimbraPublicServiceProtocol https zmprov md example.com zimbraPublicServicePort 443 zmproxyctl restart
- Note:- Replace
example.com
andmail.example.com
with the actual value according to the environment.
Submitted by: Aditya Patidar |