Difference between revisions of "Guidelines for filing Internationalization and Localization bugs"

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B) [http://bugzilla.zimbra.com/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=ZCS&product=ZCS-Network&component=Internationalization+%28I18N%29&component=Localization+%28L10N%29&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&keywords_type=allwords&keywords=&testcase_type=anywords&testcase=&support_type=anywords&support=&bug_status=RESOLVED&resolution=FIXED&resolution=---&emailassigned_to1=1&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailcc2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&query_based_on=zimbra+i18n+l10n&field0-0-0=noop&type0-0-0=noop&value0-0-0=    Fixed bugs]
 
B) [http://bugzilla.zimbra.com/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=ZCS&product=ZCS-Network&component=Internationalization+%28I18N%29&component=Localization+%28L10N%29&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&keywords_type=allwords&keywords=&testcase_type=anywords&testcase=&support_type=anywords&support=&bug_status=RESOLVED&resolution=FIXED&resolution=---&emailassigned_to1=1&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailcc2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&query_based_on=zimbra+i18n+l10n&field0-0-0=noop&type0-0-0=noop&value0-0-0=    Fixed bugs]
  
C) Both fixed and open bugs:  
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C) [http://bugzilla.zimbra.com/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=ZCS&product=ZCS-Network&component=Internationalization+%28I18N%29&component=Localization+%28L10N%29&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&keywords_type=allwords&keywords=&testcase_type=anywords&testcase=&support_type=anywords&support=&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=RESOLVED&resolution=FIXED&resolution=---&emailassigned_to1=1&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailcc2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&query_based_on=zimbra+i18n+l10n&field0-0-0=noop&type0-0-0=noop&value0-0-0= Both fixed and open bugs]  
 
  1. Before filing a bug, please check if the issue has already been filed HERE (n)  
 
  1. Before filing a bug, please check if the issue has already been filed HERE (n)  
 
- Sometimes we create duplicate bug reports but we should at least try to avoid that.
 
- Sometimes we create duplicate bug reports but we should at least try to avoid that.

Revision as of 00:01, 29 February 2008

Zimbra i18n and l10n Bug Filing Guidelines

Guidelines for filing, updating and verifying i18n and l10n bugs for the ZIMBRA COLLABORATION SUITE

Queries to Zimbra i18n and l10n bugs:

A) Existing bugs

B) Fixed bugs

C) Both fixed and open bugs

1. Before filing a bug, please check if the issue has already been filed HERE (n) 

- Sometimes we create duplicate bug reports but we should at least try to avoid that. - This requires everyone to look over the existing bug list. Note: It is possible that the issue has already been filed or even fixed (but not in build yet). Please be creative searching this list and help avoid double filing. - issues other than i18n and l10n can be searched HERE by selecting the respective or all components. 2. When filing or updating ZIMBRA bugs, please: A) choose proper component (Internationalization i18n or Localization l10n) - l10n issues: concerning any number of languages - i18n issues: concerning all languages and not attributable to any one language in particular. B) specify environment (OS version; browser version) 3. Write a clear summary and bug description (we'd like to clearly understand what the bug is about) - add individual languages to bug summary, i.e. [PL/BR/FR] if the issue is visible to some but not all languages. - if a bug is already assigned, it might be better to file a separate one (that can be assigned to someone else). In this case mention the original bug so it is obvious that a separate bug has been filed intentionally and is not supposed to be marked duplicate. - add [INTL] to bug summary if issue affects all languages. (no need to keep adding comments and/or screen shots concerning individual languages once a bug has [INTL] status in summary). 4. Do not add comments to bugs unless they belong there. - If you cannot find the issue in the EXISTING NEW, OPEN or FIXED BUGS LIST (), file a new bug following the guidelines

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