Full backups failing with error Missing Account List: Difference between revisions
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=WAN CONCEPTS - Full backups failing= | =WAN CONCEPTS - Full backups failing= | ||
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{{KB|{{ZC}}|{{ZCS 8.8 | {{KB|{{ZC}}|{{ZCS 8.8}}||||}} | ||
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/opt/zimbra/bin/zmbackup -f -a all | /opt/zimbra/bin/zmbackup -f -a all | ||
{{SubmittedBy| Sourabh Bhushan}} | |||
{{Article Footer|ZCS 8.8|2020-04-13}} | |||
{{Article Footer|ZCS 8.8 |
Revision as of 20:37, 28 April 2020
WAN CONCEPTS - Full backups failing
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem:
/opt/zimbra/bin/zmbackup -f - allError occurred: invalid request: Missing account list .
Debug error -
Error occurred: invalid request: Missing account list class=com.zimbra.common.soap.SoapFaultException message=invalid request: Missing account list isReceiversFault=false mIsLocal=false mDetail=<soapetail><Error xmlns="urn:zimbra">service.INVALID_REQUEST
<Trace>qtp509886383-7512:https://127.0.0.1:7071/service/admin/soap/BackupRequest:1440585474466:7971caa86fd4f1d9</Trace></Error></soapetail> mFault=<soap:Fault><soap:Code><soap:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>invalid request: Missing account list</soap:Text></soap:Reason><soapetail><Error xmlns="urn:zimbra">service.INVALID_REQUEST
<Trace>qtp509886383-7512:https://127.0.0.1:7071/service/admin/soap/BackupRequest:1440585474466:7971caa86fd4f1d9</Trace></Error></soapetail></soap:Fault>
Solution
This issue prompt when the accounts.xml file is missing or corrupt, that's why new backup is not able to read previous backup entry. By moving old sessions directory and corrupt accounts.xml file resolve this issue. Follow below steps:-
su - zimbra cd /opt/zimbra/backup mv sessions sessions.OLD mv accounts.xml accounts.xml.OLD
Then verify by taking full backup -
/opt/zimbra/bin/zmbackup -f -a all
Submitted by: Sourabh Bhushan |