Folder Does Not Support Reminders

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Folder does not support reminders

   KB 21142        Last updated on 2015-07-11  

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ISSUE: When updating a reminder on an appointment or task on a share account when using the Zimbra Connector for Outlook (ZCO), the user receives the following warning when attempting to save the change:

The reminder for "Appointment Name" will not appear because the item is in a folder that doesn't support reminders. Is this OK?

CAUSE: Because reminders on appointments and tasks only show on the primary account, when updating this attribute on an appointment on a shared calendar or shared task. the Zimbra Connector Outlook will post this reminder to the user, to inform them that the reminder that's being updated is within a shared account and they will not receive the reminder.

Verified Against: Zimbra Collaboration 8.0, 7.0 Date Created: 04/16/2014
Article ID: Date Modified: 2015-07-11

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