Fix preauth redirection

Revision as of 17:11, 15 March 2023 by Aditya.patidar (talk | contribs) (Created page with "{{BC|Certified}} __FORCETOC__ <div class="col-md-12 ibox-content"> =How to fix preauth redirection problem= {{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}} ==Problem== Users trying to change their password and webmail URL redirects to mailbox server on port 8443 ==Solution== This type of problem occurs where public service hostname, protocol and port values are not configured. To fix this problem we have to set '''zimbraPublicServiceHostname''', '''zim...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

How to fix preauth redirection problem

   KB 24510        Last updated on 2023-03-15  




0.00
(0 votes)

Problem

Users trying to change their password and webmail URL redirects to mailbox server on port 8443

Solution

This type of problem occurs where public service hostname, protocol and port values are not configured.

To fix this problem we have to set zimbraPublicServiceHostname, zimbraPublicServiceProtocol, and zimbraPublicServicePort on Domain or Global level configuration.

Steps for Global Level Config

su - zimbra 
zmprov mcf zimbraPublicServiceHostname MAIL.DOMAIN.COM
zmprov mcf zimbraPublicServiceProtocol https
zmprov mcf zimbraPublicServicePort 443
zmcontrol restart

Steps for Domain Level Config

su - zimbra 
zmprov md DOMAIN.COM zimbraPublicServiceHostname MAIL.DOMAIN.COM
zmprov md DOMAIN.COM zimbraPublicServiceProtocol https
zmprov md DOMAIN.COM zimbraPublicServicePort 443
zmcontrol restart

Note: Replace DOMAIN.COM and MAIL.DOMAIN.COM with the actual value according to your environment.

Above configuration also required for sharing where zimbra-proxy is configured.


Submitted by: Heera Singh Koranga
Verified Against: ZCS 8.8, 8.7, 8.6, 8.5 Date Created: 8/8/2017
Article ID: https://wiki.zimbra.com/index.php?title=Fix_preauth_redirection Date Modified: 2023-03-15



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Wiki/KB reviewed by Heera SME2 Copyeditor Last edit by Aditya.patidar
Jump to: navigation, search