Fix preauth redirection: Difference between revisions
(Created page with "{{BC|Certified}} __FORCETOC__ <div class="col-md-12 ibox-content"> =How to fix preauth redirection problem= {{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}} ==Problem== Users trying to change their password and webmail URL redirects to mailbox server on port 8443 ==Solution== This type of problem occurs where public service hostname, protocol and port values are not configured. To fix this problem we have to set '''zimbraPublicServiceHostname''', '''zim...") |
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{{Article Footer|ZCS 8.8, | {{SubmittedBy|Aditya Patidar}} | ||
{{Article Footer|ZCS 8.8,ZCS 9.0|2023-03-15}} | |||
Revision as of 17:15, 15 March 2023
How to fix preauth redirection problem
Problem
Users trying to change their password and webmail URL redirects to mailbox server on port 8443
Solution
This type of problem occurs where public service hostname, protocol and port values are not configured.
To fix this problem we have to set zimbraPublicServiceHostname, zimbraPublicServiceProtocol, and zimbraPublicServicePort on Domain or Global level configuration.
Steps for Global Level Config
su - zimbra zmprov mcf zimbraPublicServiceHostname MAIL.DOMAIN.COM zmprov mcf zimbraPublicServiceProtocol https zmprov mcf zimbraPublicServicePort 443 zmcontrol restart
Steps for Domain Level Config
su - zimbra zmprov md DOMAIN.COM zimbraPublicServiceHostname MAIL.DOMAIN.COM zmprov md DOMAIN.COM zimbraPublicServiceProtocol https zmprov md DOMAIN.COM zimbraPublicServicePort 443 zmcontrol restart
Note: Replace DOMAIN.COM and MAIL.DOMAIN.COM with the actual value according to your environment.
Above configuration also required for sharing where zimbra-proxy is configured.
| Submitted by: Aditya Patidar |
