Fix a 'A network service has occurred' error with mailbox.log showing "index - Failed to open Indexer"
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 Article Information |
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| This article applies to the following ZCS versions. |
Fix a 'A network service has occurred' error with mailbox.log showing "index - Failed to open Indexer"
Purpose
When sending an email from ZWC, the user gets a pop-up saying A network service has occurred, and the mailbox.log shows multiple entries of "index - Failed to open Indexer" for that user.
Resolution
Reindex the afected mailbox:
zmprov rim user@example.com start
Additional Content
- For detailed explanations of and corrections for the mistakes listed above, please refer to the Tips & Tricks blog.
