Fix a 'A network service has occurred' error with mailbox.log showing "index - Failed to open Indexer": Difference between revisions
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=Fix a 'A network service has occurred' error with mailbox.log showing "index - Failed to open Indexer"= | =Fix a 'A network service has occurred' error with mailbox.log showing "index - Failed to open Indexer"= | ||
{{KB|{{ZC}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}|}} | |||
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==Purpose== | ==Purpose== | ||
When sending an email from ZWC, the user gets a pop-up saying '''A network service has occurred''', and the mailbox.log shows multiple entries of "index - Failed to open Indexer" for that user. | When sending an email from ZWC, the user gets a pop-up saying '''A network service has occurred''', and the mailbox.log shows multiple entries of "index - Failed to open Indexer" for that user. | ||
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==Additional Content== | ==Additional Content== | ||
* | * This issue is already fixed in 8.7 according to the [https://bugzilla.zimbra.com/show_bug.cgi?id=86938 Bug 86938] | ||
{{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|05/05/2015}} | {{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|05/05/2015}} | ||
{{NeedSME| | {{NeedSME|Jorge|SME2|Copyeditor}} |
Latest revision as of 18:24, 11 July 2015
Fix a 'A network service has occurred' error with mailbox.log showing "index - Failed to open Indexer"
- This article is a Work in Progress, and may be unfinished or missing sections.
Purpose
When sending an email from ZWC, the user gets a pop-up saying A network service has occurred, and the mailbox.log shows multiple entries of "index - Failed to open Indexer" for that user.
Resolution
Reindex the afected mailbox:
zmprov rim user@example.com start
Additional Content
- This issue is already fixed in 8.7 according to the Bug 86938