Failed to create jetty.pkcs12: Difference between revisions
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Revision as of 22:59, 17 September 2008
If you are seeing the following error when you try to install the commercial certificate via Administration Console>Certificates,
Your certificate was not installed due to the error : system failure: XXXXX ERROR: failed to create jetty.pkcs12 Message: Your certificate was not installed due to the error : system failure: XXXXX ERROR: failed to create jetty.pkcs12 Error code: ZaCertWizard.prototype.installCallback Method: AjxException.UNKNOWN_ERROR Details:system failure: XXXXX ERROR: failed to create jetty.pkcs12
check the following:
1. Make sure the permissions of the /opt/zimbra/mailboxd/webapps/zimbraAdmin/tmp/ directory is set to 644 zimbra:zimbra.
2. Clear all the current aliases in the mailboxd keystore except for the jetty alias.
keytool -delete -alias tomcat -keystore /opt/zimbra/mailboxd/etc/keystore -storepass `zmlocalconfig -s -m nokey mailboxd_keystore_password`
3. If you are running ZCS version 5.0.5, comment out line #539 of the /opt/zimbra/bin/zmcertmgr utility before deploying the cert. This is bug 27581 [[1]].
4. Until 5.0.9, check that commercial.crt last char is a cr, bug 31034 [[2]].