Difference between revisions of "Error with disclaimer when 'ldap url' contains more than one LDAP server"

 
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===<h1>Unable to configure domain disclaimer if "ldap_url" has more than one ldap server entries in ZCS v8.5 and v8.6</h1>===
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<div class="col-md-12 ibox-content">
<h2>Problem:</h2>
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=Error with disclaimer when 'ldap_url' contains more than one LDAP server=
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{{KB|{{ZC}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}|}}
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====Problem====
 
Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url.
 
Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url.
 
 
Altermime throwing below error while generating disclaimer files :
 
Altermime throwing below error while generating disclaimer files :
 
 
  ./libexec/zmaltermimeconfig -e DOMAIN.COM
 
  ./libexec/zmaltermimeconfig -e DOMAIN.COM
  
 
  Error connecting to LDAP server: ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389 at ./libexec/zmaltermimeconfig line 63, <DATA> line 751.
 
  Error connecting to LDAP server: ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389 at ./libexec/zmaltermimeconfig line 63, <DATA> line 751.
  
<h2>Solution:</h2>
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====Solution====
 
 
 
See the following steps to fix this problem, and using these steps there is no need to restart any service.
 
See the following steps to fix this problem, and using these steps there is no need to restart any service.
  
'''1).''' Check LDAP server entries in localconfig:-   
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=====Step 1=====
 
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Check LDAP server entries in localconfig:-   
      zmlocalconfig ldap_url     
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  zmlocalconfig ldap_url     
  
 
Output:-
 
Output:-
      ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389  
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  ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   
 
 
 
 
'''2).''' Remove second LDAP server entry from ldap_url.  There is no need to restart any service for this change. 
 
 
 
      zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"    
 
  
  
'''3).''' Now generate domain disclaimer files for altermime:
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=====Step 2=====
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Remove second LDAP server entry from ldap_url.   There is no need to restart any service for this change. 
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  zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389" 
  
      ./libexec/zmaltermimeconfig -e DOMAIN.COM 
 
  
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=====Step 3=====
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Now generate domain disclaimer files for altermime:- 
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  ./libexec/zmaltermimeconfig -e DOMAIN.COM 
  
'''4).''' After generating domain disclaimer files revert ldap_url entries:-
 
  
      zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"
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=====Step 4=====
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After generating domain disclaimer files revert ldap_url entries:-
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  zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"
  
  
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{| class="wikitable" style="background-color:#d0f0c0;" cellpadding="10"
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|'''Submitted by''':  Heera Singh Koranga
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|}
  
Submitted by:  Heera Singh Koranga
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{{Article Footer||}}

Latest revision as of 03:24, 24 May 2021

Error with disclaimer when 'ldap_url' contains more than one LDAP server

   KB 23340        Last updated on 2021-05-24  




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Problem

Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url. Altermime throwing below error while generating disclaimer files :

./libexec/zmaltermimeconfig -e DOMAIN.COM
Error connecting to LDAP server: ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389 at ./libexec/zmaltermimeconfig line 63,  line 751.

Solution

See the following steps to fix this problem, and using these steps there is no need to restart any service.

Step 1

Check LDAP server entries in localconfig:-

 zmlocalconfig ldap_url    

Output:-

 ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   


Step 2

Remove second LDAP server entry from ldap_url. There is no need to restart any service for this change.

 zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"   


Step 3

Now generate domain disclaimer files for altermime:-

 ./libexec/zmaltermimeconfig -e DOMAIN.COM  


Step 4

After generating domain disclaimer files revert ldap_url entries:-

 zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"


Note : There is a bug for this issue, which affecting v8.0.x, v8.5.x and v8.6. https://bugzilla.zimbra.com/show_bug.cgi?id=84003
This bug fixed on v8.7.0.


Submitted by: Heera Singh Koranga
Verified Against: Date Created:
Article ID: https://wiki.zimbra.com/index.php?title=Error_with_disclaimer_when_%27ldap_url%27_contains_more_than_one_LDAP_server Date Modified: 2021-05-24



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