Error while try to use the Advanced AJAX option: Difference between revisions
(Created page with "{{WIP}}{{Article Infobox|{{admin}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}}} =Error while try to use the Advanced AJAX option= ==Purpose== While trying to log into Zimbra using th...") |
(No difference)
|
Revision as of 13:43, 5 May 2015
Article Information |
---|
This article applies to the following ZCS versions. |
Error while try to use the Advanced AJAX option
Purpose
While trying to log into Zimbra using the Advanced AJAX option -- Can't. After entering the username and password and then enter -- Zimbra displays Loading... but never actually loads. There is a link that says Switch to the Standard (HTML) version and if we do that the mail loads. Yet, every-time we try to use the Advanced AJAX it fails to load.
Resolution
- Change the Start Folder in User Preferences from the admin console: from in:inbox to in:sent
- Log In via Ajax WebMail
- Look for "mounted and invalid shares". These will be the ones with their name striked out
- Check in the inbox, calendar and briefcase. Delete any that are found.
After this, change the start folder back to inbox and try to login again.
Additional Content
- No related content.