Error while try to use the Advanced AJAX option: Difference between revisions
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=Error while try to use the Advanced AJAX option= | =Error while try to use the Advanced AJAX option= | ||
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==Purpose== | ==Purpose== | ||
While trying to log into Zimbra using the Advanced AJAX option -- Can't. After entering the username and password and then enter -- Zimbra displays Loading... but never actually loads. There is a link that says Switch to the Standard (HTML) version and if we do that the mail loads. Yet, every-time we try to use the Advanced AJAX it fails to load. | While trying to log into Zimbra using the Advanced AJAX option -- Can't. After entering the username and password and then enter -- Zimbra displays Loading... but never actually loads. There is a link that says Switch to the Standard (HTML) version and if we do that the mail loads. Yet, every-time we try to use the Advanced AJAX it fails to load. |
Latest revision as of 18:09, 11 July 2015
Error while try to use the Advanced AJAX option
- This article is a Work in Progress, and may be unfinished or missing sections.
Purpose
While trying to log into Zimbra using the Advanced AJAX option -- Can't. After entering the username and password and then enter -- Zimbra displays Loading... but never actually loads. There is a link that says Switch to the Standard (HTML) version and if we do that the mail loads. Yet, every-time we try to use the Advanced AJAX it fails to load.
Resolution
- Change the Start Folder in User Preferences from the admin console: from in:inbox to in:sent
- Log In via Ajax WebMail
- Look for "mounted and invalid shares". These will be the ones with their name striked out
- Check in the inbox, calendar and briefcase. Delete any that are found.
After this, change the start folder back to inbox and try to login again.
Additional Content
- No related content.