Difference between revisions of "Error when trying to start mailbox services"

 
(5 intermediate revisions by the same user not shown)
Line 2: Line 2:
 
__FORCETOC__
 
__FORCETOC__
 
<div class="col-md-12 ibox-content">
 
<div class="col-md-12 ibox-content">
=Error when trying to start mailbox services=
+
="Keystore was tampered with.." error when trying to start mailbox services=
 
{{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}}  
 
{{KB|{{ZC}}|{{ZCS 8.8}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}}  
  
  
==Problem==
+
====Problem====
  
 
Error when trying to start mailbox services:
 
Error when trying to start mailbox services:
Line 16: Line 16:
  
  
==Solution==
+
====Solution====
  
 
This problem comes up because the Java keystore is either changed, or not accessible.  
 
This problem comes up because the Java keystore is either changed, or not accessible.  
Line 35: Line 35:
 
Submitted by: Sourabh Bhushan
 
Submitted by: Sourabh Bhushan
  
{{Article Footer|ZCS 8.8, 8.7, 8.6|8/8/2017}}
+
{{Article Footer|ZCS 8.8, 8.7, 8.6|08/08/2017}}
{{NeedSME|Heera|SME2|Copyeditor}}
 

Latest revision as of 13:01, 15 May 2018

"Keystore was tampered with.." error when trying to start mailbox services

   KB 23328        Last updated on 2018-05-15  




0.00
(0 votes)


Problem

Error when trying to start mailbox services:

Exception in thread "main" java.io.IOException: Keystore was tampered with, or password was incorrect
        at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:771)
        at sun.security.provider.JavaKeyStore$JKS.engineLoad(JavaKeyStore.java:38)
        at java.security.KeyStore.load(KeyStore.java:1185)


Solution

This problem comes up because the Java keystore is either changed, or not accessible. Regenerating the certificates creates a new keystore.

To do so, first move the old keystore:

mv /opt/zimbra/mailboxd/etc/keystore /root/keystore.old

Then re-generate certificates and restart the mailbox service:

/opt/zimbra/bin/zmcertmgr createca -new
/opt/zimbra/bin/zmcertmgr createcrt -new -days 3650
/opt/zimbra/bin/zmcertmgr deployca
/opt/zimbra/bin/zmcertmgr deploycrt self
/opt/zimbra/bin/zmcertmgr viewdeployedcrt

zmmailboxdctl restart

Submitted by: Sourabh Bhushan

Verified Against: ZCS 8.8, 8.7, 8.6 Date Created: 08/08/2017
Article ID: https://wiki.zimbra.com/index.php?title=Error_when_trying_to_start_mailbox_services Date Modified: 2018-05-15



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Jump to: navigation, search