EnableSharingAddin
Sharing Add-In Is Not Available
Description
In some cases Outlook may disable the Zimbra Sharing Add-In. The Sharing Add-In is what enables you to share folders with others and access the contents other users have shared with you. If Outlook disabled the Sharing Add-In, you must manually enable it.
Symptoms
You don't see the sharing tab in the folder properties dialog
You don't see the 'Other Users Mailbox' in the 'File'->'Open' menu
Resolution
Verify the Sharing AddIn is not disabled:
- If you are using a version older than 4.0.3
* Navigate to Help->About->Disabled Items * If Zimbra Sharing AddIn appears, select it and click the Enable button
- If you are using version 4.0.3 or newer
* Find the following registry key and set its value to 3 * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlo ok\Addins\SharingAddin.Addin\LoadBehavior
Verify the Zimbra Client Extension is enabled:
- Navigate to Tools->Options->Other->Advanced Options->AddIn Manager
- Verify Zimbra Client Extension is Enabled