EnableSharingAddin: Difference between revisions
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Verify the Sharing AddIn is not disabled: | Verify the Sharing AddIn is not disabled: | ||
* If you are using a version older than 4.0. | * If you are using a version older than 4.0.273 | ||
* Navigate to Help->About->Disabled Items | * Navigate to Help->About->Disabled Items | ||
* If Zimbra Sharing AddIn appears, select it and click the Enable button | * If Zimbra Sharing AddIn appears, select it and click the Enable button | ||
* If you are using version 4.0. | * If you are using version 4.0.273 or newer | ||
* Find the following registry key and set its value to 3 | * Find the following registry key and set its value to 3 | ||
* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ | * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\SharingAddin.Addin\LoadBehavior | ||
Revision as of 08:43, 8 November 2006
Sharing Add-In Is Not Available
Description
In some cases Outlook may disable the Zimbra Sharing Add-In. The Sharing Add-In is what enables you to share folders with others and access the contents other users have shared with you. If Outlook disabled the Sharing Add-In, you must manually enable it.
Symptoms
You don't see the sharing tab in the folder properties dialog
You don't see the 'Other Users Mailbox' in the 'File'->'Open' menu
Resolution
Verify the Sharing AddIn is not disabled:
- If you are using a version older than 4.0.273
* Navigate to Help->About->Disabled Items * If Zimbra Sharing AddIn appears, select it and click the Enable button
- If you are using version 4.0.273 or newer
* Find the following registry key and set its value to 3 * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\SharingAddin.Addin\LoadBehavior
Verify the Zimbra Client Extension is enabled:
- Navigate to Tools->Options->Other->Advanced Options->AddIn Manager
- Verify Zimbra Client Extension is Enabled