Difference between revisions of "EnableSharingAddin"

 
Line 16: Line 16:
  
 
Verify the Sharing AddIn is not disabled:
 
Verify the Sharing AddIn is not disabled:
* Navigate to Help->About->Disabled Items
+
* If you are using a version older than 4.0.3
* If Zimbra Sharing AddIn appears, select it and click the Enable button
+
  * Navigate to Help->About->Disabled Items
 
+
  * If Zimbra Sharing AddIn appears, select it and click the Enable button
 +
* If you are using version 4.0.3 or newer
 +
  * Find the following registry key and set its value to 3
 +
  * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlo ok\Addins\SharingAddin.Addin\LoadBehavior
 +
 
  
 
Verify the Zimbra Client Extension is enabled:
 
Verify the Zimbra Client Extension is enabled:
 
* Navigate to Tools->Options->Other->Advanced Options->AddIn Manager
 
* Navigate to Tools->Options->Other->Advanced Options->AddIn Manager
 
* Verify Zimbra Client Extension is Enabled
 
* Verify Zimbra Client Extension is Enabled

Revision as of 21:39, 1 November 2006

Sharing Add-In Is Not Available

Description

In some cases Outlook may disable the Zimbra Sharing Add-In. The Sharing Add-In is what enables you to share folders with others and access the contents other users have shared with you. If Outlook disabled the Sharing Add-In, you must manually enable it.

Symptoms

You don't see the sharing tab in the folder properties dialog

SharingTab.jpg

You don't see the 'Other Users Mailbox' in the 'File'->'Open' menu

SharingMenu.jpg

Resolution

Verify the Sharing AddIn is not disabled:

  • If you are using a version older than 4.0.3
 * Navigate to Help->About->Disabled Items
 * If Zimbra Sharing AddIn appears, select it and click the Enable button
  • If you are using version 4.0.3 or newer
 * Find the following registry key and set its value to 3
 * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlo ok\Addins\SharingAddin.Addin\LoadBehavior
 

Verify the Zimbra Client Extension is enabled:

  • Navigate to Tools->Options->Other->Advanced Options->AddIn Manager
  • Verify Zimbra Client Extension is Enabled
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