Debug Assertion - ZCB/Blackberry Enterprise Server Error

Revision as of 21:51, 25 November 2009 by Cfremon (talk | contribs) (Adding Article Footer and Categories, reformatting bullet points)
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

Error Message:

Application popup: Microsoft Visual C++ Debug Library : Debug Assertion Failed!

Program: ...ch In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe File: dbgheap.c Line: 1143

If you experience the above Microsoft Visual C++ Debug Library Debug Assertion error, please follow the below steps to correct

  • Stop Blackberry Controller services
  • Start MS Outlook 2007
  • Does Outlook prompts for a profile to be used?
  • If Yes, choose BlackberryServer profile
  • If No, stop, please correct this issue. /Control Panels/Mail. Make sure 'Prompt to choose a profile is selected'
  • If BlackberryServer profile has never started before, please allow MS Outlook to build this profile.
  • At this point you will may see additional Debug Assertion errors, click on retry on each of these to allow MS Outlook to prepare this profile for use.
  • Once MS Outlook has started with no errors, close Outlook
  • Start BB Controller service
Verified Against: unknown Date Created: 6/16/2009
Article ID: https://wiki.zimbra.com/index.php?title=Debug_Assertion_-_ZCB/Blackberry_Enterprise_Server_Error Date Modified: 2009-11-25



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Other help Resources

User Help Page »
Official Forums »
Zimbra Documentation Page »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »

Retrieved from "http://wiki.zimbra.com/index.php?title=Debug_Assertion_-_ZCB/Blackberry_Enterprise_Server_Error&oldid=15545"
Jump to: navigation, search