Debug Assertion - ZCB/Blackberry Enterprise Server Error
Error Message:
Application popup: Microsoft Visual C++ Debug Library : Debug Assertion Failed!
Program: ...ch In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe File: dbgheap.c Line: 1143
If you experience the above Microsoft Visual C++ Debug Library Debug Assertion error, please follow the below steps to correct
- Stop Blackberry Controller services - Start MS Outlook 2007 - Does Outlook prompts for a profile to be used? - If Yes, choose BlackberryServer profile - If No, stop, please correct this issue. /Control Panels/Mail. Make sure 'Prompt to choose a profile is selected' - If BlackberryServer profile has never started before, please allow MS Outlook to build this profile. - At this point you will may see additional Debug Assertion errors, click on retry on each of these to allow MS Outlook to prepare this profile for use. - Once MS Outlook has started with no errors, close Outlook - Start BB Controller service