Debug Assertion - ZCB/Blackberry Enterprise Server Error

Revision as of 15:56, 16 June 2009 by Abhullar (talk | contribs) (New page: == Error Message: == Application popup: Microsoft Visual C++ Debug Library : Debug Assertion Failed! Program: ...ch In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe File: dbghe...)

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Error Message:

Application popup: Microsoft Visual C++ Debug Library : Debug Assertion Failed!

Program: ...ch In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe File: dbgheap.c Line: 1143

If you experience the above Microsoft Visual C++ Debug Library Debug Assertion error, please follow the below steps to correct

 - Stop Blackberry Controller services
 - Start MS Outlook 2007
 - Does Outlook prompts for a profile to be used?
 - If Yes, choose BlackberryServer profile
 - If No, stop, please correct this issue.  /Control Panels/Mail.  Make sure 'Prompt to choose  a profile is  selected'
 - If BlackberryServer profile has never started before, please allow MS Outlook to build this profile. 
 - At this point you will may see additional Debug Assertion errors, click on retry on each of these to allow MS Outlook to prepare this profile for use.
 - Once MS Outlook has started with no errors, close Outlook
 - Start BB Controller service
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